PRIVACY
How we use your information
Who is responsible
Nico on Point Services, based in Lesjöfors, Värmland, Sweden, organisation number 660923-8354, is responsible for processing your information. Contact info@nico-on-point-services.com with questions.
Contact and enquiries
We use your name, email address, optional phone number, location, requested service, timing, property link and message to respond and arrange work. Fields marked with an asterisk are required to submit the form; other fields are optional. For quotes and jobs, processing is necessary to take steps at your request towards a contract or to perform it. For other questions, our legitimate interest in answering your message is the legal basis. We do not use your enquiry for marketing.
Service providers and transfers
Web3Forms processes the form and sends it to our email address. Our email and hosting providers also process information needed to deliver messages and the website. Web3Forms uses third-party infrastructure and spam protection and operates from India; processing outside the EU/EEA is possible. Its privacy policy describes standard contractual clauses for transfers.
Retention
We keep enquiries that do not lead to a job only briefly to deal with your question. Once no further follow-up is needed, we delete this correspondence from our own records. For jobs, we keep information only as long as needed to deliver and administer the work. Information subject to a legal retention obligation, such as certain invoice records, is kept for the required period. Web3Forms states a maximum retention of three years for form submissions, unless deleted earlier or a shorter period applies.
Analytics and your choice
Google Analytics loads only with your consent. It processes information such as page visits, interactions, browser and device details to help us understand website use. Google may process information outside the EU/EEA; see Google’s privacy policy. User and event retention follows the Analytics property setting; standard aggregated reports may remain longer. Your choice is stored in your browser until changed or browser data is cleared. You can withdraw consent below; this does not affect earlier lawful processing.
Maps and external links
On the contact page, you can choose to load a Google Maps map. A connection to Google is made only when you click ‘Show map’; Google then receives information including your IP address and browser details. ‘Hide map’ removes the loaded map. Your choice is not saved for a subsequent visit. WhatsApp, Google review and social media links open external services with their own privacy policies.
Your rights
You may request access, correction, deletion, restriction or portability, where applicable. You may object to processing based on legitimate interests and withdraw consent. Email info@nico-on-point-services.com. You may also complain to the Swedish supervisory authority IMY.